Current Vacancies at Ross Agri Services Ltd

Service Engineer based at St Cyrus Depot 

A job opportunity has arisen and we can offer a fantastic opportunity for a service engineer to join our busy agricultural dealership. You will be joining a highly skilled team of engineers working on premium brands within a modern dealership with first class Fendt manufacture training.

WHAT YOU’LL BE DOING

· Working within our workshops and out in a van

· Working on a wide range of Fendt machinery along with other brands.

· Fault finding and diagnostic

· Engine and transmission repairs

· Ensuring all paperwork is submitted accurately & in a timely manner

· Problem solving under pressure

· Ensuring we deliver a high quality service

SKILLS REQUIRED

· Strong engineering background

· Experienced in diagnostic requirements

· IT skills are a must

· Organised, detail-focused & self-motivated

· Able to have a customer—first approach

· Fast-working, positive, proactive & a strong team player

· Full Driving Licence

· Required to work overtime in busy periods

WHAT WE OFFER

A competitive salary & benefits and a supportive, friendly team culture

HOW TO APPLY 

With your CV and covering letter to -Ian@rossagri.co.uk

DEADLINE

Sunday 4th January 2026

JOB DECRIPTION

Job Title: Service Technician

Reports to: Depot Service Manager

Job Overview:

The Service Technician is responsible for carrying out routine maintenance, diagnostics, and repairs on a wide range of customer machinery. This role involves working both on-site and within the depot, ensuring all work is completed to a high standard. Accurate completion of job-related documentation is essential to support timely invoicing and customer service delivery.

Responsibilities and Duties:

Daily

• Carry out scheduled services and mechanical repairs on agricultural machinery, either on-site or at the depot.
• Conduct fault-finding and diagnostics on a variety of equipment to identify and resolve issues efficiently. Raise cases on Tech Connect as needed.
• Accurately complete all required paperwork on the portal, including job cards upon completion of each job.
• Send daily hours via Whatsapp to Service Administrator.
• Ensure all job records are complete with relevant details including machine hours, labour, parts used, and photographs (as required). Ensuring unused parts to stores promptly.
• Warranty parts must be placed in the correct storage area, along with the relevant paperwork, promptly after each job.
• Follow all company health & safety procedures while working in the workshop or on customer premises.
• Maintain a clean, organised, and safe working environment.
• Communicate clearly with customers, colleagues, and other departments to ensure effective job progression.
• Mentor apprentices and new employees and encourage them to support with the completion of jobs.

Weekly

• Review outstanding jobs to ensure all work is progressing and properly documented.
• Assist in checking and maintaining tools, equipment, and vehicles to ensure service readiness and compliance.
• Liaise with the Service Manager regarding job allocation and scheduling.

Monthly

• Attend toolbox talks or team briefings relating to safety, service updates, or procedural improvements.
• Submit reports or feedback regarding machinery performance trends or recurring technical issues to the Service Manager.
• Participate in service quality audits or process reviews where applicable.

Ad Hoc

• Attend manufacturer or supplier training courses to maintain up-to-date technical knowledge and certification.
• Support the Service Manager with investigative tasks related to warranty claims, complex diagnostics, or customer concerns.
• Assist other departments (e.g. Parts or Sales) with technical insight or pre-delivery inspections as required.
• Respond to emergency call-outs or breakdowns outside of regular hours, when part of the on-call rota (if applicable).
• Travel to customer sites across the region, sometimes at short notice, to minimise equipment downtime.

 

 

 

 

 

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